Ever have one of those instances where you see something and you almost drive yourself crazy wondering just what happened beforehand to explain what you saw ( Read more... )

Actual part of a conversation I just had with a customer:

ME: "Okay, I'd like you to open up an internet browser window."

HIM: "Where do I do that?"

*Facepalm*

PS: Happy freakin' Birthday Matt!

Today was a good day ( Read more... )